Logo with the text 'Uber Eats' in black and green

Delivery

Person wearing white gloves handing a bowl of food into a brown paper bag.

Feeding ourselves today means long waits, high risk, and more waste. 

Let us help.

Design Goals

Black silhouette of a person kayaking on water with trees in the background.

With multitudes of reports of drivers eating food from customer’s orders, new containers must inform a user if the food has been tampered with.

Increase Safety & Security

Black and white photo of a person holding up a number of papers in front of their face.

The increase of takeout waste caused by apps like Uber Eats is a massive environmental problem which needs to be mitigated.

Decrease Waste

A black and white image of a Honda motorcycle with a rider wearing a helmet, riding on a road next to a body of water with trees in the background.

Increasing the accuracy of tracking details is always a high priority of Uber Eats to give customers ease of mind.

Heightened Tracking

Initial Container Sketching

Box System

Box Details

Front view of a black and green Uber Eats food delivery container with a central locking mechanism.
A hoverboard with a gray and green design, featuring three circular green lights in the center, and the Uber Eats logo in the bottom right corner.

The container expands to hold whatever a customer desires and restaurants can choose container options to suit their cuisine. After the food is eaten, the container can be collapsed down which allows the customer to easily pack down the container to drop off at a kiosk or participating restaurant.

Expand/Customize & Collapse/Transport

A robotic device with a green circular button labeled with a power icon, appears to be cleaning or brewing on a concrete surface with splattered debris around it.

The containers are built to last through many wash cycles and can take a beating from being tossed in the trunk of a car to cuts from and abrasions from use while eating. Having smooth surfaces allows the containers to be easily cleaned off to prevent pathogens spreading.

Durable, Cleanable, and Reusable

Connected Device Details

Uber Eats app open on a smartphone with a map of San Diego, California showing San Diego International Airport and San Diego Convention Center.

Through NFC and the smartphones of restaurants, drivers and customers, the container is tracked from order to delivery without a hitch.

Tracking

Smartphone displaying an Uber Eats notification about food tampering, with a food delivery robot in the background.

When the delivery is received, a customer can detect if a driver opened the container past the initial plating. The customer will receive their money back, the driver will be penalized, and the order can be made again quickly.

Increased Security with Tamper Notification

Kiosk Exploration

Customer Journey

Uber Eats delivery box with a black base, green handle, and a black lid, featuring the Uber Eats logo.

1.

Compress container

iPhone screen displaying Uber Eats app logo on a black background.

2.

Use NFC to open kiosk door

Close-up of a green and black autonomous food delivery robot with a compartment for food. The compartment's lid is open, revealing the interior space.

3.

Place container in slot

iPhone screen displaying Uber Eats app with a one-dollar bill image.

4.

Earn points

Driver Journey

Black and green delivery scanner device with the Uber Eats logo on a card inside the scanner.

1.

Open app prompt when near machine

The image shows the internal electronics and battery pack of an electric scooter or similar device, with black and green components, and a black panel on the right side.

2.

Open door

Interior of a green and black 3D printer, showing the motion system with rails, stepper motors, and heated bed.

3.

Remove cart and wheel to car

Diagram of a vehicle scanning system, showing a white SUV positioned next to a series of sensors and a scanner mounted on a stand, used for vehicle inspection.

Remove containers and return cart to machine

4.

A man in a black face mask, glasses, and earrings takes a selfie in front of a mirror with a woman wearing a beige coat and a black shirt, both smiling.
A computer screen displaying code with an editing interface focused on a JSON schema.

LBM

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AIG

All Work

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